Sales Cloud & Service Cloud
Org design, opportunity stages, lead routing, case management, SLAs, knowledge, Omni-Channel routing.
Salesforce implementation specialists — org design, Apex & LWC development, Flows, CPQ & Billing, Field Service, Pardot & Marketing Cloud, data migration, and 24x7 admin support. Senior architects who treat your CRM like the system of record it is.
Most Salesforce rollouts die under field clutter, broken automations, and admins who can't keep up with the change requests. We do the opposite — small senior squads, named admins, code review on every PR, and dashboards your sales org will actually open on Monday morning. CPQ, Field Service, Pardot, Marketing Cloud, Experience Cloud — covered end-to-end with Apex, LWC, and Flows that your future admin will inherit without a six-month ramp.
Sales team not adopting CRM — adoption under 40%
Pipeline reporting inconsistent across regions and product lines
API limits, governor limits, and integration failures breaking automations
Multiple admin contractors making uncoordinated changes
Legacy Apex with no tests, no docs, and no one willing to own it
Customer data scattered across CRM / ERP / Support tools with no single source of truth
Configuration, customisation, integration, automation, and bespoke development — staffed by senior practice leads, not a junior pool learning on your dime.
Org design, opportunity stages, lead routing, case management, SLAs, knowledge, Omni-Channel routing.
Bulk-safe Apex, async patterns, event-driven architecture, LWC component library, design tokens.
Migration off legacy Workflow Rules, version-controlled Flows, debug logs, governor-limit-aware design.
Product bundles, price rules, multi-currency, amendments, revenue recognition, billing schedules.
Journey Builder, AMPscript, data extensions, MC Connect, Pardot Engagement History, lead scoring.
ETL off legacy CRMs / ERPs, deduplication, data quality scoring, named-credential APIs, MuleSoft.
The CRM with the deepest ecosystem, the most admin certifications, and the most predictable upgrade cadence.
Sales, service, marketing, commerce, analytics, integration — all sharing one identity and one schema.
SOC2, HIPAA, FedRAMP, GDPR — compliance postures that close enterprise deals without a six-month paper trail.
Org assessment, process map, data audit, integration map, blueprint signed off in week two.
Sandbox provisioned, Apex & LWC scaffolded, version-controlled, CI/CD up before any user data lands.
Two-week sprints. Apex, Flow, LWC, integrations, data migration tested in UAT before any cutover.
Named admin on rotation, change management, monthly health-checks, roadmap.
Async patterns, Queueable chains, Platform Events, governor-limit-aware code, 90%+ test coverage mandatory.
Design tokens, SLDS-aligned components, accessible primitives, Storybook for your future admin team.
Scoped OAuth, permission sets, sharing rules, field-level security, audit logs, Shield encryption-ready.
Version-controlled Flow definitions, Record-Triggered Flows, Scheduled Flows, debug logs in CI.
Named credentials, retry semantics, idempotency, OpenAPI specs, monitored SLAs.
Einstein, CRM Analytics (Tableau), dashboards by role, dataset recipes, scheduled refreshes.
Lead-to-cash, KYC ops, collections, NBFC onboarding flows
POS-led customer 360, loyalty, returns
Dealer / distributor CRM, Field Service, asset service
Patient 360, HIPAA-aware consents, HIPAA-tier partners
Admissions, retention, alumni CRM, Pardot journeys
Lead-to-booking, broker hierarchy, CPQ & commissions
Schema mapping, dedup, integrity scoring, audit trails, encryption-in-transit and at-rest, and a rollback plan that's rehearsed before any cutover.
We're not a body shop or a freelance marketplace. We run a senior-heavy consulting org with real code review, real on-call, and named practice leads you can name on day one.
Senior architects on your engagement from week one. No junior ladder replaced at month three.
Every deliverable ships to a real org. Audit logs, rollback plans, observability — baked in.
Version-controlled customisations — Apex, LWC, TDL, Deluge, QuickBooks API calls — in CI.
4 weeks hyper-care, then named admin on rotation. We don't disappear after UAT.
“Two sales VPs later, our pipeline is finally consistent across regions. They left our admin team with a working LWC library, not a mess.”
“Apex with no P1s and 94% test coverage on day one. That's rare — most consultants ship what they can and leave cleanup to us.”
If yours isn't here — ping us and we'll reply with specifics on your Salesforce org.
Reply within 24h, NDA-friendly by default. We'll send a working proposal in under 48 hours — typically with a walkable proof-of-concept scoped to your real org.
30-minute call with a senior architect. We'll audit your current Salesforcepresence, surface the top 3 wins, and quote a fixed-bid scope if there's a fit.