01
Catalog-aware
Vector search, smart bundles, seasonal logic.
Agentic AI Solutions
E-commerce & Retail AI AgentsConversational commerce agents.
Conversational commerce agents — product discovery, recon, returns, support. Cart in chat, smart bundles, brand-voice fine-tuning, handoff on edge cases.
+19%
AOV
−58%
Support cost
+19%
Repeat purchase
78%
Resolution
E-commerce & Retail AI Agents is part of Abstriq's agentic ai solutions practice — one of four verticals run by our senior team in Noida, India. Production-grade AI agents — assistant copilots, multi-agent orchestrations, vertical workflows, and tool-using systems wired into your stack. We build e-commerce & retail ai agents systems that are production-ready from day one: observable, tested, and documented, with a named senior architect on the engagement and four weeks of hyper-care after go-live. Our work spans India and global clients in the US, UK, UAE, and Singapore. Talk to a senior architect to scope your build in 48 hours.
Trusted by enterprises
Aaj Tak◆
Times of India◆
BJP◆
Beyond Reach Premiere League◆
Red Fm◆
Wellness Fuel◆
Junior Cricket Championship◆
ON Energy◆
ORYZO AI◆
Nursing Sarathi◆
Baatshala Ai◆
The Traffic People◆
Aaj Tak◆
Times of India◆
BJP◆
Beyond Reach Premiere League◆
Red Fm◆
Wellness Fuel◆
Junior Cricket Championship◆
ON Energy◆
ORYZO AI◆
Nursing Sarathi◆
Baatshala Ai◆
The Traffic People◆
Aaj Tak◆
Times of India◆
BJP◆
Beyond Reach Premiere League◆
Red Fm◆
Wellness Fuel◆
Junior Cricket Championship◆
ON Energy◆
ORYZO AI◆
Nursing Sarathi◆
Baatshala Ai◆
The Traffic People◆
Service overview
Engineering e-commerce & retail ai agents
Conversational commerce agents for storefronts — visual search, in-chat cart, smart bundles, returns, loyalty. Multi-turn recommendation, payment, and post-purchase support, all wired into your OMS and CRM.
Brand-voice fine-tuning, edge-case handoff, per-agent ROI dashboard. The boring plumbing that survives seasonal traffic and inventory turns.
Practice signalsSenior-ledWeekly demosCode review on every PRProduction on-call
01
+19%
AOV
Conversational checkout
02
−58%
Support cost
Per-order division
03
+19%
Repeat purchase
Two quarters
04
78%
Resolution
Top conversational agent
Business challenges we solve
What keeps teams shipping e-commerce & retail ai agents.
Bots that can't see the catalog
Returns that drop into a human queue
Loyalty tier inquiries eating support time
Search abandonment because intent is fuzzy
No per-agent ROI on AI spend
Hallucinations in regulated categories
Why choose this service
Three senior-led practice lines.
Outcome-anchored, owned by a practice lead with clear accountability, weekly demos, and the kind of code review culture you'd build internally if you had a year.
02
OMS / CRM wired
Returns, loyalty, refund flows — all in-agent.
03
Brand voice
Tone-tuned per brand, with eval suite.
Key features
What ships, by default in every engagement.
F·01
Visual search
Image + text, vector rerank, smart bundles.
F·02
In-chat cart
Multi-turn cart, payment, post-purchase.
F·03
Returns + loyalty
Return flow, refund status, tier inquiries.
F·04
Brand voice
Tone-tuned, eval suite, drift dashboard.
F·05
Catalog hooks
Inventory-aware, price-aware, A/B-tested.
F·06
ROI dashboard
Per-agent cost / revenue / deflection.
Benefits & business outcomes
Numbers senior clients measure.
Revenue lift
Conversational checkout
+19% AOV
Outcome · 01
Support cost
Per-order division
−58%
Outcome · 02
Repeat purchase
Two quarters post-launch
+19%
Outcome · 03
Development process
Senior squads. Tight loops. Code every day.
01
Week 1Use-case triage
Map flows, ROI, feasibility, risk.
02
Week 2Agent design
Tool surface, prompts, guardrails, eval.
03
Week 3–8Build + shadow
Catalog hooks, OMS integration, brand voice.
04
OngoingOperate
ROI dashboard, monthly tuning.
Technologies we use
The stack we ship in production.
Layer · 01
Models
ClaudeOpenAI
BedrockLayer · 02
Catalog
PineconeWeaviate
Custom
Layer · 03
Integration
Shopify
Saleor
Medusa
Custom OMS
Industries we serve
Verticals where we've shipped, not where we dabble.
V·01
D2C
Conversational storefront
Signal+19% AOV
V·02
Marketplaces
Multi-vendor checkout
Signal−58% Support cost
V·03
Beauty
Shade matching, samples
Signal+19% Repeat purchase
V·04
Fashion
Style assistant, fit
Signal78% Resolution
V·05
Electronics
Spec guidance, accessories
Signal+19% AOV
V·06
Grocery
Reorder, recipe, loyalty
Signal−58% Support cost
Why Abstriq
Built for teams who ship fast in production.
We're not a body shop or a freelance marketplace. We run a senior-heavy engineering org with clear practice leads, real code review, and real on-call coverage.
Signal
+19%
AOV
Signal
−58%
Support cost
Signal
+19%
Repeat purchase
Signal
78%
Resolution
Vertical AI, not just LLMs
We build agents that actually move numbers — wired into your systems, your data, your workflows.
Ship in weeks, not quarters
Small senior squads, tight feedback loops, code-merge every day, demo every week.
Industrial-grade rigor
From PLCs to SOC2 — production safety, observability, and resilience baked in.
One team across four worlds
Web, mobile, AI, and industrial under one roof — no vendor ping-pong.
FAQs
The questions we hear most.
If yours isn't here — ping us and we'll reply with specifics on your stack.
01Real-time inventory aware?
Yes — agent reads inventory, surfaces low-stock / back-in-stock signals, suggests alternatives.
02Multi-turn cart?
Yes — cart state persists across turns in chat, with seam to web / mobile cart.
03Returns and refunds?
Yes — agent initiates return, surfaces refund status, loyal-tier-aware. Confirmation before any refund.
04Brand voice training?
Tone fine-tuned from your existing copy + transcripts. Eval suite against brand voice.
Related services
Other practices inside Agentic AI Solutions.
Free consultation
Ready to ship e-commerce & retail ai agents?
Tell us the problem — proposal in under 48 hours. NDA-friendly by default, senior-led, and we typically walk you through a proof-of-concept before the engagement closes.
Reply in 24hNDA-friendlySenior-ledProduction on-call